Real Stories of Compassionate In-Home Care: How Potters Klay Makes a Difference Every Day

Every Family’s Journey Is Unique

At Potters Klay Home Health Care Agency, we believe everyone deserves to feel comfortable, respected, and cared for—right at home. Here are real stories from families we’ve supported, showing how our caregivers bring comfort, dignity, and a personal touch to every client we serve.

Supporting Comfort and Dignity During a Difficult Time

Recently, we supported a client whose cancer had progressed to the point that she transitioned to hospice care. Living alone, she found it increasingly difficult to manage daily tasks. Her family turned to Potters Klay for help during this incredibly tough time.

Empowering Independence for a Client with MS

Another client we serve is living with multiple sclerosis and uses a wheelchair. She wanted more than just help with daily routines—she wanted to be actively involved in her own care. At Potters Klay, we listened closely and worked together to create a care plan tailored to her preferences.

Our caregivers provide both companion and homemaker services, supporting her with household management and helping her stay connected to her favorite activities. Most importantly, we make sure she’s involved in every step of her care, empowering her to make choices and stay independent. Her voice always matters here.

Supporting Independence After Surgery

One client, an older adult recovering from knee surgery, needed extra help to stay safe at home. Her daughter was anxious about her mom’s safety and ability to manage daily tasks. Our caregiver visited each morning, assisting with bathing, meal prep, and medication reminders, and encouraging gentle exercises recommended by her doctor.

Beyond the basics, our caregiver brought her favorite puzzles and helped her video chat with her grandchildren. In just a few weeks, she regained her confidence and independence, and her family felt reassured knowing she was safe and cared for at home.

Bringing Comfort and Companionship

After losing his spouse, one of our clients found himself struggling with loneliness and keeping up with daily chores. His family reached out to Potters Klay for help. Our caregiver visited each afternoon—not just to help with housekeeping and meals, but to provide true companionship.

They bonded over classic jazz records and gardening together on the back porch. With our caregiver’s support, he stayed active, kept up his hobbies, and—most importantly—felt less alone. “It’s like having a friend who truly cares,” he shared with his family.

Why Families Choose Potters Klay

Personalized care plans tailored to each client’s needs and wishes

Compassionate caregivers who treat your loved ones with dignity and respect

Flexible support—from companionship and homemaker services to medication reminders and community outings

A true partnership with families—your input matters every step of the way

Ready to Write Your Family’s Next Chapter?

If you or a loved one could benefit from in-home care that’s truly customized and compassionate, let’s talk. Reach out to us at 412-706-9196 or info@pottersklayhomecare.org for a friendly, no-pressure consultation. At Potters Klay, your comfort, dignity, and independence always come first.